All our units come inclusive of all bills.
They are entirely ready to live in with Wi-Fi, a fully equipped kitchen with appliances and utensils, washing facilities, iron, vacuum, fresh new linen and towels and will be deep cleaned before your arrival.
What are the cancellation policies? ↓
All bookings can be cancelled free of charge within 48 hours of confirming the booking and on any date greater than one month before the arrival date.
Cancellations made more than 48 hours after the booking and when the arrival date is within one month are charged a one-month cancellation fee equal to one month's rent.
When are payments due? ↓
No payment is required to secure a booking.
Rent payments are made in monthly instalments.
The first month’s rent will be due 3-4 weeks prior to the arrival date.
All invoices will be sent 5-7 days prior to the payment due date.
Do I receive a tenancy agreement? ↓
By Dutch law, we issue a 12-month tenancy agreement. You can terminate this agreement at any time with one calendar month's notice.
Please let us know your leaving date at any time by email, and we will inform the owner accordingly.
Do we verify and manage the apartments? ↓
Yes, City Centre Retreat visit homes before listing on our site and we:
1. Check all properties, advise owners where improvements are needed and secure the keys.
2. Carry out a full Property inspection reports during both check-on and check-out.
3. Clean and prepare the apartment with new linen and towels before check-in.
4. Act as the point of contact for all issues and arrange maintenance and repairs.
