Registered: Haarlemmerweg 331-333 (A), 1051 LH, Amsterdam, The Netherlands.
K.v.K number: 86852760.
B.T.W number: NL261332570B01
The platform of the EU Commission for online dispute resolution: Link
City Centre Retreat b.v does not participate in dispute resolution proceedings before a consumer arbitration board.
Privacy Policy
General
City Centre Retreat provides its offers via an online platform (referred to as "platform").
This privacy policy applies to all current and future methods of accessing the platform.
Controller and service provider
Use and disclosure of personal data when making contact
Personal data provided will only be used for contract processing and technical administration.
Personal data will not be passed on to third parties unless required by law.
Processor
Information about the relevant processes used by commissioned service providers is provided.
Your rights
Right of access
Right to rectification or erasure
Right to restriction of processing
Right to object to the processing
Right to data portability
Right to lodge a complaint with a data protection supervisory authority
Collection, processing, and use of personal data
Personal data collection depends on the usage of the platform.
Different types of personal data are collected and processed depending on user actions.
Use purely for information purposes
Aggregated and statistical data about usage behavior is processed.
Technical data is automatically collected when visiting the website.
Use of services
Personal data is collected when using City Centre Retreat services, such as registration, saving accommodation, making bookings, and linking user accounts.
Registration
Minimum personal data recorded during registration includes email address.
Offering accommodation
Additional data is required for accommodation providers, such as bank details and invoice address.
Booking accommodation
Additional data is required for users booking accommodation, such as credit card or bank details.
Other voluntary details/user profile
Users can add additional personal data to their user profiles voluntarily.
Transmission between tenant and provider
Personal contact details are exchanged once a binding booking is made.
Possibilities for deletion and modification
Users can view, change, and delete their data in their user accounts.
Legal basis
The legal basis for processing is the performance of a contract.
Cookies
General information
Cookies are used to make the platform more convenient for users.
Disabling cookies
Users can disable the storage of cookies in their browsers.
Use of third-party services and data transmission
Google Analytics and Facebook features are used, and data may be transferred abroad.
Google Analytics
Google Analytics is used for web analysis, and IP anonymization is activated.
Google Adwords
Google AdWords and conversion tracking are used for online advertising.
Google Tag Manager
Google Tag Manager is used to manage website tags.
Use of LinkedIn/Facebook social plugins
Social plugins from LinkedIn and Facebook are used.
City Centre Retreat Email, SMS, and Direct Mail Marketing Communications
By making an inquiry, users agree to receive email or phone communications.
Email communications are categorized into transactional, informative, and promotional.
SMS and direct mail communications may also be used.
Security of your data
Technical and organizational measures are taken to protect user data.
Update of this privacy policy
Cookies
Our website uses cookies and similar technologies to personalize content, measure ads, and provide a better experience.
We use cookies that are strictly necessary for the operation of the site.
For other types of cookies, we require your permission.
You can change or withdraw your consent for cookies at any time.
